To serve you better, we've assembled a list of our resident's most frequently asked questions. If you don't find your answer here, feel free to contact us.
Frequently Asked Questions
How long does it take to get a library card?
Our librarian will be able to supply you with a new library card the same day you apply.
Are electronic books available?
No, not at this time.
Does the Library have "story time" for younger children?
We do offer "story time" for younger children! Give us a call if the current schedule is not posted.
What hours is City Hall open?
City Hall is open from 8am - 5pm daily.
May I burn trash and leaves inside the city limits?
No, not at the current time due to dry conditions in our county. Please contact city hall if you have any questions.
I am interested in applying for a job with the Town of River Falls, what do I do?
You will need to fill out an application if available. Please ensure you meet the qualifications for the position you wish to be considered for. If you would like to include a resume, simply attach it to the completed application. You may mail or drop off the application at City Hall. Interviews will be scheduled accordingly.
Does the Town of River Falls hire part time employees?
Yes, we do hire part time employees. Availability of these positions will be posted here when available.
Building Permits & Inspections
What is the process for getting a building permit?
Take a moment to read all required information provided. Then print and fill out the building permit application form and return to city hall. Should you have any additional questions, please feel free to give us a call or send us an email. We will be happy to help you.
Sanitation & Recycling
When are the garbage collection days for my street?
Please refer to the monthly schedule. Remember, observed holidays will alter the normal routine.
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact our office and a one-time extension will be extended to you for extenuating circumstances.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.
New Resident Resources
How do I sign up to receive Alerts and News & Notices?
Simply click the "Sign Up for Alerts" button located ……fill out the brief form with your preferred contact information and click submit
Where do I go to vote?
All City elections are conducted by the Town of River Falls please visit the elections page for locations and upcoming election information.
Chamber of Commerce
What is the Town of River Falls Chamber of Commerce?
The Town of River Falls Chamber of Commerce exists for the benefit of its members. The Chamber strives to enhance the economic vitality and quality of life by building business success, attracting new residents and industries to the area, and retaining existing businesses. We offers educational and networking opportunities, business resources like directories and mailing lists, and government advocacy to protect and advance the interest of businesses in the area. The Town of River Falls Chamber of Commerce is a privately run, not-for-profit organization.
How much does it cost to join the Town of River Falls Chamber of Commerce?
Membership dues are based upon the amount of full-time and full-time equivalent employees in your company. Please see our application page for more information.
Are dues tax deductible?
Yes. Dues paid to the Town of River Falls Chamber of Commerce may be deductible as a necessary business expense.
How do I join the Town of River Falls Chamber of Commerce?
You can join the Town of River Falls Chamber of Commerce online here, calling us at 555-555-5555, or you can drop by our offices located at: 5555 Any Street, River Falls, Texas 75182.